Hilliard Plumbing Company handles residential and commercial plumbing for homes, rental properties, and businesses throughout Hilliard and the surrounding Franklin County area. Whether you have a dripping faucet that needs a quick fix or a sewer line that needs full replacement, we cover the full range of plumbing work under one number. We offer no-pressure estimates, priced up front, so you know what you are getting into before any work begins. We are open every day from 8:30 AM to 10:30 PM, including evenings and weekends.
Residential plumbing. Commercial plumbing. One number for both.
Call (380) 345-4295 for a quote.
Some homes need a full repipe. Others just need one faucet fixed. Either way, we handle it.
We are a full-service plumbing contractor covering everything from routine drain cleaning and fixture installation to water heater replacement, sewer line repair, and whole-home repiping. Homeowners call us when something breaks. Property managers call us when a unit needs work before a new tenant moves in. Commercial accounts call us when a kitchen line backs up or a restroom fixture fails. We are a straightforward choice for homeowners and property managers who want the work done right without the runaround.
Our scope covers drain cleaning and clog removal, leak detection and pipe repair, water pressure diagnostics, shutoff valve replacement, garbage disposal service, and emergency plumbing. If it involves the water supply or drain system in a building, we handle it. We show up ready to get to work.
The everyday plumbing calls cover a wide range of jobs. Here is what a visit from us typically looks like across the most common service types.
Kitchen drains, bathroom sinks, shower drains, and floor drains all clog for different reasons. Grease buildup, hair, soap residue, and debris each require a different approach. We clear the clog, identify the cause, and where a line has significant buildup, hydro jetting can flush it thoroughly from the inside out. A drain cleaning visit covers the affected line from the fixture to the main, not just a surface-level push.
Hidden leaks are the ones that cause the most damage, because they go unnoticed until a ceiling stains or a floor buckles. We use pressure testing and electronic leak detection to locate the source without tearing into walls unnecessarily. Slab leak detection is part of what we do for homes built on concrete foundations, where a leaking water line underneath the slab can go undetected for months. Knowing the cause makes the repair decision simple.
A water heater that stops producing hot water, starts leaking from the base, or takes too long to recover needs attention before the problem gets worse. We handle tank and tankless water heater repair, replacement, and new installation. When we arrive, we diagnose the unit, confirm whether repair or replacement makes more sense for the age and condition, and size the replacement correctly for the household or building before anything is installed.
A running toilet can waste a significant amount of water before most people notice it on a bill. A dripping faucet is rarely just an annoyance. It usually points to a worn valve or seat that needs replacing. We handle toilet repair, toilet replacement, leaking and dripping faucet repair, and full fixture installation for kitchen and bathroom upgrades. If you are replacing fixtures during a renovation or just swapping out a single piece, we handle the plumbing side of it.
A main sewer line clog affects every drain in the building at once. We clear main line blockages, inspect the line to identify the cause, and repair or replace sections of pipe where damage has occurred. Trenchless sewer repair is an option for lines where excavation would be disruptive, and we walk through the options before any work is scheduled.
Garbage disposal repair and replacement is a common call, and most jobs are completed in a single visit. For homes with aging galvanized or polybutylene pipe, whole-house repiping in copper or PEX is the long-term fix for recurring leaks, discolored water, and chronic pressure problems. Low water pressure can also trace back to a partially closed or failing shutoff valve, mineral buildup in supply lines, or a pressure regulator that needs adjustment. We diagnose the cause before recommending a repair.
The hardest part of a plumbing problem is knowing when to call, but a burst pipe, a major leak, or a water heater that has stopped working entirely does not leave much room for waiting. Call us when the situation is urgent and we will work to get it scheduled as quickly as the calendar allows.
We offer prompt response, even for last-minute plumbing calls, because a plumbing failure that sits overnight rarely stays the same size it was when you first noticed it. A small drip is easier to deal with than the water damage it leads to.
Emergency calls cover burst pipe repair, broken pipe repair, major leaks, no hot water, and any situation where water is going somewhere it should not. We confirm the scope and the price on the call before anyone is dispatched.
We test every fixture. We check every valve. We leave it dry.
Franklin County's clay-heavy soil, mature residential tree canopy, and mineral content in the local water supply put three services in higher demand here than in many other parts of Ohio. These are not edge cases. They come up regularly in Hilliard's established neighborhoods, and we handle all three.
Central Ohio basements are common, and the clay-heavy soil in this part of Franklin County does not drain quickly. When heavy rain or snowmelt saturates the ground, water pressure builds against foundation walls and floors. A properly installed sump pump moves that water out before it becomes a basement flood. We handle new sump pump installation, replacement of failed units, and repairs to existing systems. If the pump runs but does not keep up, we can assess whether the unit is undersized for the pit or the discharge line has a restriction.
Hilliard's older and mid-century neighborhoods have mature trees, and tree roots follow moisture directly into sewer line joints and small cracks. Once roots are established inside a line, they grow and eventually cause a full blockage or collapse a section of pipe. We clear root intrusions, inspect the line to assess the extent of the damage, and repair or replace the affected section. Catching root intrusion early keeps a manageable cleaning job from becoming a full line replacement.
Water hardness varies across Franklin County, but many Hilliard homes deal with enough mineral content to cause scale buildup inside pipes, on fixture surfaces, and inside water heaters. A softener installation connects to the main supply line before water reaches the rest of the house, treating it at the point of entry. This reduces the strain on water heaters and extends the service life of fixtures and supply lines. We handle the plumbing connection and confirm the unit is sized correctly for the household's demand.
You shouldn't have to chase a plumber for answers, and you should not have to wait until someone is standing in your home to find out what a repair is going to cost.
When you call, we go through the situation on the phone, give you a rate before anything is scheduled, and confirm the scope before work begins. That is how no-pressure estimates, priced up front, works in practice. There is no pressure to commit on the call. Ask what the service call covers, ask what the diagnosis process looks like, and you will get a straight answer. We'll find the leak and fix it right.
We take calls from across the Hilliard area and the broader Franklin County region, including residential and commercial work in:
Both residential and commercial calls across this area are welcome. Whether you are managing a single-family home in Hilliard or a commercial property in one of the surrounding communities, the process is the same: call, describe the situation, and get a price before anything is scheduled.
Common indicators include water stains on ceilings or walls with no obvious source, a mildew smell in a room that stays dry on the surface, warm spots on a floor over a concrete slab, and a water bill that has climbed without a change in usage. We use pressure testing and electronic leak detection to locate the source before opening anything. Finding it accurately keeps the repair focused and limits disruption to the surrounding area.
A clog in a single fixture, like one sink or one shower, usually points to a blockage in that drain's branch line. When multiple fixtures back up at the same time, or when flushing a toilet causes water to rise in a nearby tub or floor drain, the blockage is most likely in the main sewer line. We trace the clog to its location before clearing it, because the right method depends on where the obstruction actually is.
A burst pipe, a major active leak, a sewer backup affecting multiple drains, or a complete loss of hot water are all situations that cannot wait. While waiting, shut off the water supply to the affected area if you can reach the valve safely, and avoid using any drains connected to a backed-up sewer line. Do not attempt to patch a burst pipe with tape or sealant, as it rarely holds and can complicate the repair.
A pressure drop in one area usually points to a partially closed shutoff valve, a failing fixture valve, or localized buildup in a supply line. A pressure drop throughout the whole house can indicate a problem with the pressure regulator, a leak somewhere in the main supply line, or significant mineral buildup inside aging pipes. We diagnose the cause before recommending a repair, because the fix depends entirely on where the pressure is being lost.
We assess the sump pit, confirm the size and type of pump that fits the volume the pit handles, and install or replace the unit. The discharge line is checked to confirm it is clear and routed properly away from the foundation. If an existing pump is running but not keeping up with water volume, we look at whether the unit is undersized or the discharge has a restriction before recommending a replacement.
Roots follow moisture and enter through small cracks or unsealed joints in the pipe, which is especially common in older clay sewer lines. Once inside, they grow and eventually cause a full blockage or damage the pipe wall. We run a camera to locate the intrusion, then clear it using hydro jetting or mechanical cutting depending on how established the growth is, and assess whether the line itself needs repair or replacement.
Signs that hard water is affecting your home include scale buildup on faucet aerators and showerheads, spots on dishes and glassware, and a water heater that takes longer to recover or runs less efficiently over time. Installation connects the softener to the main supply line before water reaches the rest of the house, treating it at the point of entry. We scope the job on the call, confirm the unit is sized for the household's demand, and handle the supply line connections and the drain for the regeneration cycle.
Under-sink jobs go more smoothly when the cabinet is emptied of cleaning supplies, garbage bags, and anything stored on the floor of the cabinet. For water heater work, clear a few feet of space around the unit so there is room to work safely and to move the old unit out if it is being replaced. You do not need to shut off anything in advance unless you have been specifically asked to.
A toilet that runs continuously wastes a significant volume of water, and many homeowners do not notice until the bill arrives. A slow leak at the base is less obvious but can cause floor damage over time. Both are worth repairing promptly, and most toilet repairs, whether it is the flapper, the fill valve, or the wax ring at the base, are completed in a single visit.
A patch or section repair makes sense when the damage is isolated, the surrounding pipe is in good condition, and the repair material is compatible with the existing line. A full repipe is the right answer when the pipe material has reached the end of its useful life, when the same section has failed more than once, or when the water shows signs of corrosion throughout the system. We go through the condition of what we find and explain which option addresses the actual problem rather than the symptom.
Most tank water heater replacements are completed in two to three hours, depending on the location of the unit and whether any supply line or valve work is needed alongside the swap. Tankless unit installations can take longer if the gas line or electrical supply needs adjustment for the new unit's requirements. We give you a realistic time estimate when the job is scoped on the call.
The most common causes are sediment buildup at the bottom of the tank reducing the effective capacity, a failing heating element in an electric unit, or a thermostat that has drifted out of calibration. In a tankless unit, a flow sensor or scale buildup inside the heat exchanger can reduce output. We diagnose the unit on the visit and confirm whether a repair addresses the cause or whether replacement is the more practical answer given the age and condition.
What sets this plumbing service apart is straightforward: we cover the full range of residential and commercial plumbing work, we are available every day from 8:30 AM to 10:30 PM, and we give you a price on the phone before a visit is ever scheduled.
Whether the job is a routine faucet repair, a water heater replacement, a sewer line that needs clearing, or a plumbing emergency that cannot wait, we are the number to call in Hilliard and across Franklin County.
Pipes repaired properly. Code-compliant work. Straight answers.
Call (380) 345-4295 to get a quote or schedule a service call.
Below is a quick look at the plumbing work we handle for homes and commercial properties across Hilliard and the surrounding Franklin County area. Each service is scoped on the call before anything is scheduled, and you get a price up front so there are no decisions made in the dark. Whether the job is routine maintenance or an urgent repair, the process is the same from the first phone call to the finished work.
| Type of Job | What It Covers | Recommended For | Worth Knowing |
|---|---|---|---|
| Sump Pump Installation |
| Homes with basements in clay-heavy soil areas where groundwater builds up after rain or snowmelt | If a pump runs but cannot keep up, the unit may be undersized for the pit volume or the discharge line may have a restriction |
| Garbage Disposal Service |
| A disposal that hums but does not spin, leaks at the mount, or has stopped working entirely | Most disposal replacements are completed in a single visit |
| Water Pressure & Shutoff Valve Repair |
| Sudden pressure drops, valves that no longer close fully, or pressure problems in one zone of the home | A failing pressure regulator can affect every fixture in the house at once |
| Leak Detection & Repair |
| Unexplained water bills, stained ceilings, or a damp smell with no visible source | Finding the source accurately keeps the repair focused and limits disruption to surrounding walls or floors |
| Sewer & Main Line Service |
| Multiple drains backing up at once or slow drains throughout the building | When every drain in the building slows at the same time, the blockage is almost always in the main line, not a branch |
| Water Softener Installation |
| Homes with scale buildup on fixtures, spots on dishes, or a water heater that has lost efficiency over time | A softener installed at the main supply line treats water before it reaches any fixture or appliance in the house |
| Emergency Plumbing |
| Any situation where water is going somewhere it should not or a system has failed completely | We take urgent calls every day from 8:30 AM to 10:30 PM, including evenings and weekends |
| Slab Leak Detection & Repair |
| Warm spots on a concrete floor, rising water bills, or mildew smell in a slab-foundation home | Locating the leak accurately before opening the slab limits the area that needs to be cut and repaired |
| Toilet Repair & Installation |
| Running toilets, leaks at the base, or a unit being replaced during a renovation | A continuously running toilet wastes a significant volume of water before most people notice it on a bill |
| Drain Cleaning & Clog Removal |
| Slow drains, recurring clogs, or a drain that has stopped moving entirely | Hydro jetting flushes grease and buildup that a snake pushes past but leaves behind |
| Whole-Home Repiping |
| Recurring leaks, discolored water, or chronic low pressure in an older home | Repiping addresses the system rather than patching the same failing material repeatedly |
| Water Heater Repair & ReplacementMost Popular |
| No hot water, slow recovery, or a unit leaking from the base | We confirm whether repair or replacement makes more sense for the age and condition before any work is scheduled |
| Faucet & Fixture Installation |
| Leaking faucets, fixture upgrades, or plumbing work tied to a remodel | A dripping faucet usually points to a worn valve or seat, not just a loose handle |
How do I know whether my water heater needs repair or full replacement?
Age and the nature of the problem are the two factors that matter most. A unit that is leaking from the tank itself, has significant sediment buildup affecting recovery time, or has reached the upper end of its expected service life is usually a better candidate for replacement than repair. A failed heating element or a thermostat issue in an otherwise sound unit is often worth repairing. We diagnose the unit when we arrive, walk through what we find, and explain which direction makes practical sense before any work begins.
What is the difference between snaking a drain and hydro jetting, and when does each make sense?
A drain snake breaks up or pulls out a blockage, which is effective for a concentrated clog like a hair mass or a grease plug. Hydro jetting uses pressurized water to flush the inside of the pipe wall from one end to the other, which removes the buildup that a snake moves past but leaves behind. Snaking is usually the right starting point for a straightforward clog. Hydro jetting is the better answer when a line has recurring buildup, grease accumulation in a commercial kitchen drain, or root debris that needs to be flushed out after mechanical cutting.
Cause Found Before Anything Is Replaced
We diagnose the source of the problem before recommending a repair or replacement. That keeps the work focused on what is actually wrong rather than what is easiest to swap out.
How are hidden leaks found without tearing into walls?
We use pressure testing and electronic leak detection to locate the source before opening anything. Pressure testing isolates sections of the supply system to confirm where pressure is dropping. Electronic detection picks up the sound or signal of water moving through a pipe where it should not be. Together, those two methods let us identify the location with enough precision that the repair stays focused on the actual problem rather than a wide area of wall or floor.
How does a slab leak get located under a concrete foundation?
The process starts with pressure testing to confirm the leak is in the under-slab supply line rather than somewhere above the floor. Electronic detection then narrows the location by tracing the sound of water escaping the pipe through the concrete. Once we have a precise location, we mark the area and open the slab there rather than cutting a wide section. Finding it accurately first is what keeps the concrete work manageable and the repair time reasonable.
What are the signs that a home's pipes may need to be replaced rather than patched?
The clearest signs are recurring leaks in the same area or across multiple locations, water that runs discolored or with a metallic taste, and chronic low pressure that does not trace back to a single valve or regulator. Galvanized steel pipe corrodes from the inside out over time, which reduces the interior diameter and eventually causes pinhole leaks. Polybutylene pipe, common in homes built between the late 1970s and mid-1990s, becomes brittle and fails unpredictably. When the pipe material itself is the problem, patching extends the symptom rather than addressing the cause.
Transparent Upfront Pricing
You get a price on the phone before anything is scheduled. Ask what the service call covers and you get a straight answer, with no pressure to commit before you are ready.
What causes low water pressure throughout the whole house versus just one fixture?
Pressure that drops at a single fixture usually points to a clogged aerator, a failing fixture valve, or a partially closed shutoff at that location. Pressure that drops throughout the whole house points further upstream. A pressure regulator that has worn out affects every fixture at once. A leak in the main supply line reduces volume before it reaches the house. Significant mineral buildup inside aging galvanized pipe narrows the interior diameter over time and reduces flow everywhere. We trace the pressure loss to its source before recommending a repair, because the fix depends entirely on where in the system the problem is.
When does it make sense to call a plumber rather than attempt a repair yourself?
Simple tasks like replacing a showerhead, swapping a faucet aerator, or resetting a tripped garbage disposal are reasonable DIY jobs for most homeowners. The line moves when the repair involves supply lines under pressure, drain connections behind a wall, anything near the main shutoff or the water meter, or a water heater. A mistake on a pressurized line can cause significant water damage quickly, and a drain connection done incorrectly may not show a problem until months later. If the repair requires turning off water to the house, cutting into a wall, or working with gas connections on a water heater, a call first costs nothing and keeps the job from becoming a larger one.
How are emergency plumbing calls handled when something goes wrong in the evening or on a weekend?
We take urgent calls every day from 8:30 AM to 10:30 PM, including evenings and weekends. When you call, we go through the situation on the phone, confirm the scope, and give you a price before anyone is dispatched. For a burst pipe or an active major leak, the first step while waiting is to shut off the water supply to the affected area if you can reach the valve safely. That limits the damage while the call is being arranged. We do not recommend patching a burst pipe with tape or sealant, as it rarely holds and can complicate the repair.
Older and Newer Plumbing Both Handled
From galvanized supply lines in mid-century Hilliard homes to modern PEX systems in newer construction, we work with what is there and explain what the job involves before any pipe is cut.
What causes a faucet to drip or leak, and is it worth repairing or better to replace the fixture?
Most dripping faucets trace back to a worn washer, O-ring, or valve seat inside the handle mechanism. In a cartridge faucet, the cartridge itself wears out over time. In a ball-type faucet, the springs and seats inside the ball assembly are usually the cause. Whether repair or replacement makes more sense depends on the age of the fixture, the availability of replacement parts, and whether the body of the faucet itself is in good condition. We assess the fixture when we arrive and walk through the options before any parts are ordered or work begins.
Do I need to be home while the plumbing work is being done?
For most jobs, yes. Access to the affected area, the main water shutoff, and any related valves is usually necessary, and questions come up during the work that are easier to answer with someone present. For straightforward exterior work or a job where access has been arranged in advance, it may be possible to proceed without the homeowner on site. We confirm the access requirements when the job is scoped on the call.
Call (380) 345-4295 to describe the situation, get a price, and schedule a visit at a time that works for you.
(380) 345-4295